bad service from multichoice
I bought a decoder and an acreditted installer was dispatched to my place. he 1st wanted me to give him R50 to call multichoice on my behalf. a few days after the dish was installed, it began to give me problems. now I pay an installer to fix the mess of thier acreditted installer.
Dear Tlhone Ralph Raphasha
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tlhone Ralph Raphasha
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Tlhone Ralph Raphasha
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Reference is made to our telephonic conversation regarding your installation problem. You advised that your installation was completed over a year ago and when you call the installer to come and fix the problem he wants to charge you a call out fee.
We advised that your installation is out of warranty and the installer can charge you for a call out feed and for any work that needs to be done to fix your installation.
Unfortunately, we could not conclude our conversation as the call was ended.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Tlhone Ralph Raphasha
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Reference is made to our telephonic conversation regarding your installation problem. You advised that your installation was completed over a year ago and when you call the installer to come and fix the problem he wants to charge you a call out fee.
We advised that your installation is out of warranty and the installer can charge you for a call out feed and for any work that needs to be done to fix your installation.
Unfortunately, we could not conclude our conversation as the call was ended.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,