Bad service from Multichoice

Good day my account with DSTV is ********** 5. I requested to stop my account awhile back. At the end of March I received a call from DSTV to enter a special of R599-00 for April 2018, which I entered into. It is now 2 weeks into April and DSTV has cut my services 4 times, due to amounts outstanding of which the last amount today was R236.29. My point is really that I would not have agreed to the special had I known there was an outstanding amount which was not communicated to me. Now the account has been cut 4 times due to arrears which I am unhappy about. I would have left the service disconnected had I known that they would do this. I am asking that the company be transparent in the manner in which they conduct there account and that they allow me to view the month for the special amount which was agreed to.