MK
Maggie K

1 reviews | Active since Dec 2021

30 Apr 2024, 06:50

Bad Service from Dstv Multichoice

Yesterday I took my decor for an exchange at one odd their offices because it was giving me problems. Surprisingly I was given a new decor without a box and a remote control just like that. Is what we are paying for, from an insurer.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Apr 2024, 07:00
Official
Hi Maggie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
MK
Maggie K's update30 Apr 2024, 12:58
Reviewer Update
Thank you for your response however, I'm not not happy with the service that was randered to me. The decoder that was given to me naked, meaning not wrapped with a bubble wrap /plastic or a box. It was given to me just like that, coming from the back of your office, not checked in from of me if it is working or not. Is this the service that we are paying for? Even Shoprite shop will do better by checking the item if it is working or not and wrap it if front of you.