Bad Service from DSTV/Multichoice

<p>I recently took out a price lock plan from DSTV for R390.00pm. The first debit went off on the 28th of February 2017 which was R390.17 which was okay because that is what we had agreed upon telephonically. However on the 3rd of April 2017 they debited an amount of R499.81 and R201.81 amounting to R701.81. I called their Customer care number which is 011 ********** and spoke to Masingisa Mangwane who told me that R208.81 will be deposited into my bank account within 3 to 5 working days. She then gave me the 011 ********** number to call but there was no answer. I called in again today and the lady I spoke to told me that the money was credited into my DSTV account which I never asked for. The money was supposed to be deposited into my bank account. She then gave me the 011 ********** billing number to call that never went through. I would like my money to be deposited back into my account as I would like to use it.</p> <p> </p> <p>Name: Neo Monnapula</p> <p>Cell Number: 063 ********** </p> <p>ID number: ********** 942081</p> <p> </p>