Bad Service from DSTV insurance

Item: DStv (MultiChoice)
Rating: 1
Author: Tracy B

I requested that the insurance on a decoder be cancelled the middle of May. In June 1 queried it again and was informed that a follow up would be done. It is now August and I have been debited with the insurance again, The smart card number is ********** 438.

Besides cancelling the insurance I would like to be refunded for the months that I have paid for.

Regards Tracy Botha ********** 641

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

03 Aug 2018, 13:37

Dear Tracy,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)'s reply03 Aug 2018, 13:37

Official

Dear Tracy,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team