BAD SERVICE FROM DSTV

I activated a DSTV Premium Streaming package on the 17th May 2023. The following day Im disconnected because I owe DSTV R 2705.80 for 4 premium packages. I app**** and paid for one premium package to the amount of R699 on the 17th May 2023 and was able to watch the cycling. The following day I have limited access because I owe R 2705.80. I have called DSTV 3 time in the last 50 minutes and was told that I can only cancel the additional packages after me expressing my fustration that I cannot do so on myside. Most shocking service