1 reviews | Active since May 2018
Bad Service from DSTV
I am having an issues with DSTV, they disconnected my service and I paid on Saturday since then they have been telling me they have escalated to the technical team for re connection. How long does it take for the technical team to reconnect services. Its 4 days and nothing hasn't been done. If I don't follow up with them they don't come back to me. I have been getting the same message when I ask them about the status we are busy with the account and we will come back to you and they don't come back to me.
Dear Brian Nyahombwe
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Brian Nyahombwe
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Brian Nyahombwe
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that your service has been activated on the DStv Family Package as requested and your account adjusted accordingly.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Brian Nyahombwe
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that your service has been activated on the DStv Family Package as requested and your account adjusted accordingly.
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,