Bad Service for DStv Fibre services
On my Monday my DStv Fibre services went off and I cannot do trouble shooting, and since I called DStv till today my services have been off no one bothered to give me a call when I asked to be transferred to the manager of the Department Im being sent from pillar to post on top of that I had to wait for 45 minutes on the phone waiting to be assisted I have the following Ref number for the call : ***0/I364. It is really unfortunate that everymonth I must come here to write these reviews about dstv because every month I must go through the same issue. For this Fibre package you have really, really failed your customers, when I call your call centre no one knows anything
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Jan 2025, 08:25Hi Sinazo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Jan 2025, 08:25
Official
Hi Sinazo,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team