bad service for alot of money!!!!!!!

Last month i payd my dstv account a little late so it got turned off with that i have the wifi connected on my dstv account so when my dstv got turned off my wifi rooter also got disconnected ok all good on the 9th of march i payd and the dstv got turned on but not my rooter after numerous calles it got turned on after 12 days it was off again called again and was told it will be on after 12 hours ok waited and 12 hours passed called again i was told that my data of feb was put over in march thats why it finished so quick i asked the lady so what about my data of march i was told it would be loaded on 24 hours ok waited again nothing called again and was told another story i went to multi choice and was told i must pay my account so that it stays on....... HOW CAN I PAY SOMETHING IF I CANNOT EVEN RECIEVE WHAT I AM PAYING FOR IN THE FIRST PLACE.... This is so unsatisfying service and its not the first time run in with dstv i want what i payd for coz in these days you CANNOT!!!!! play with peoples money like its nothing PS: and then you guys ask so much money for a service that is not even provided sies man!!!!