Bad service

So we start again no payment was made as I was told on email due to the 6 disconnections last month they giving me a month free. And yet this morning I get disconnected again. This isn't a service it's a disgrace.

Kindly note that we tried to contact you however your line went to voicemail. We do acknowledge the ongoing issue with your services being disconnected and the payment of R 190 not reflecting on your account. We unfortunately couldn't allocate this payment since it was paid into an incorrect account number not belonging to Multichoice and request that you visit your bank to reverse the payment from their side. As a result, we have reconnected services and reversed all reconnection fees. Furthermore as compensation for the inconvenience, we will give you a free 1 month subscription (Access package) for the month of March 2023.

We do apologise for the experience and inconvenience caused.

Kind regards, DStv Hello Peter Team