RT
Rebecca T

1 reviews | Active since Jun 2018

14 Mar 2024, 21:57

Bad service

Am still waiting for feedback from them and they blocked me since I lodge complain

I found the proof of chat with consultant last year. We did not conclude anything regarding showmax. Read below

Maphuthi

Designation icon Miss

Hey Hello Aug 6, 2023, 7:41 PMAgent profile picture Maphuthi 😃Thank you for contacting Live Chat. You are chatting to Maphuti and how may I assist you today? Hello maphuti Please I want to add showmax on my account n how much it will be Maphuti Aug 6, 2023, 7:43 PMAgent profile picture Maphuthi Which DStv package are you on? Are you still there? 125 Aug 6, 2023, 7:53 PMAgent profile picture Maphuthi The Showamax will be R49, R50 is discounted In order to add Showmax to your Dstv account kindly follow the below steps Go to showmax.com and sign in. Go to My Account and select Manage Subscription. If you have an existing payment method, cancel it. Select Subscribe now, then Add to DStv account. Sign in with your DStv Connect ID. Add Showmax to your DStv account. Are you still there? I see you're no longer active. Please stop by for a chat should you still need assistance, your time is appreciated. Chat again soon, Stay safe!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Mar 2024, 22:12
Official
Hi Rebecca,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Mar 2024, 15:52
Official
Hi Rebecca,

Showmax has been removed from your account, your account is reconciled and account has been reactivated. Apologies for all inconvenience caused.

Kind Regards,
DStv: Hello Peter Team