NZ
Ntombenhle Z

1 reviews | Active since Jul 2023

09 Nov 2024, 12:13

Bad service

I contacted DStv’s via the chat and spoke to gcwalisile who is very *********** and takes 10 minutes to Respond. I am having an issue with my DStv’s stream app. I am not able to catch up on my tv. I recently joined dstv back and I had a DStv’s account back then. I am still using the Same email address but the app is not linked to my new account. I am so disappointed on how she asks me to provide the same details that she has asked minutes ago. I just recently joined back and I’m starting to regret it. I need this sorted asap someone needs to call me

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Nov 2024, 12:24
Official
Hi Ntombenhle , 

Thank you for reaching out to us. 

We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
NZ
Ntombenhle Z's update09 Nov 2024, 19:19
Reviewer Update
I have just refreshes and all is well. I can never thank you enough thank you so much