mM
mbalenhle M

1 reviews | Active since Mar 2014

08 Sept 2016, 10:30

Bad service ever

<p>I am still waiting for Nesta to call me after she had claimed that she called me and i did not answer.</p> <p> </p> <p>below is my response.</p> <p> </p> <p>Hi Nasta</p> <p>no i am right in front of my phone and it did not ring please call me on ********** 101</p> <p>i did not ask you for a statement or my payment history.</p> <p>PLEASE CLEAR MY CREDIT RECORD, why are you on my record if i have PAID.</p> <p>thats my issue the long message that you wrote here makes me more angry which means you dont pay attention to detail.</p> <p>please read my complain again and then call me on ********** 101.</p> <p>Thanks</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Sept 2016, 11:07
Official

Dear Mbalenhle Anna-lee Mwelase

With reference to our conversation, we are awaiting documentation to allow us to escalate to our finance department for assistance.

Regards

Nesta

mM
mbalenhle M's update08 Sept 2016, 11:39
Reviewer Update

i am still waiting for the email or email address to email too.

mM
mbalenhle M's update03 Oct 2016, 16:51
Reviewer Update

I have tried 3 times to get feedback regarding this from Nesta but she has never responded.

The service a Multichoice is very bad , i send emails and Nesta never responds i was told 3 weeks ago that my issue will be resolved in 7 days its now more than 15 days and Nesta does not respond to my mails anymoe, i am very dissapointed.

Can i please have feedback on this.