KM
Kabelo M

1 reviews | Active since Feb 2021

06 Aug 2023, 09:31

Bad Service

I called multichouce/DSTV on *** (02/08/2023; 13h16) and spoke to Zuki. A very arrogant Multichoice call centre agent who dragged me into an unnecessary arguement before refusing to refere me to his immediate superior as an alternative to someone I could ask help from before dropping a call on my ear. I was unable to get help as a result whereas Multichoice got my money for a service they are not providing me with.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Aug 2023, 10:09
Official
Hi  Kabelo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards,
DStv: Hello Peter Team