BAD SERVICE

I spoke to sanelisiwe or samkelisiwe. She's very rude. You cannot speak to clients and say "ja" sies, that's ugly. I downgraded my services on Sunday and it was approved I made a payment of R150 now I'm trying to understand why is my services disconnected? Because on the whatsapp line it said I should pay R140.90 .Your services suck big time, sort out this mess please or open a few channels because what you did is not right. What the consultant told me is that it will start next month, why did it say on the app that it was successful. Multichoice needs to train their staff properly Thank you. Nompumelelo ***