MP
Michael P

1 reviews | Active since Jan 2022

25 May 2022, 16:08

Bad Service Dstv Multichoice - Subscription payments.

Strange how a subscription payment at DSTV Multichoice can differ. The dstv app gives you your subscription payment while a call Centre and satilite store where another subscription payment is given. All of a sudden one has to pay this amount + this amount + another amount. Do not pull a statement from the my dstv app, as this will give you a another subscription payment. One is so confused to which is the correct payment. The call centre and satilite store say the app is wrong, the subscription payment we have given you is correct.

And here we are told to use the My Dstv app while the staff are saying that the information provided on the app is incorrect.

I have cancelled my subscription as I can use Amazon, Netflix ect at a better subscription and less stress.

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