MM
MOJUSTO M

1 reviews | Active since Jul 2018

11 Apr 2024, 11:11

Bad service DSTV Multichoice

Hi Guys.

Dstv multichoice when they sell you latest explorer Decoder they don't explain to you all the details. So they sold me latest explorer and they said to me this wont affect my monthly premium for the next 2 years to my surprise I am paying more.

They even assured me this wont appear on my credit profile and they **** to me. They appear twice DDP PAYMENT PLAN of 119.00 for the next 24 months and also DDP PAYMENT PLAN of 70.00 for the next 24 months. and this has drop 30 points on my credit profile

Unfortunately on my side i will have to pay them to avoid bad credit record.

So my advice don't listen to the sales rep of DSTV Multichoice, rather cancel Multichoice subscription.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2024, 11:44
Official
Hi Mojusto, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team