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Carmen H
1 reviews | Active since Mar 2015
11 Jan 2016, 09:26
BAD SERVICE DSTV HAS BEEN *****ING FROM ME
DSTV STARTED DOUBLE DEBITING MY ACCOUNT IN MARCH 2014 STILL TO THIS DAY THEY CANNOT TELL ME WHY, I AM SO ANGRY THAT I HAVE RECEIVED NO SERVICE AND HAVE BEEN **** TO FOR MONTHS BY CONSULTANTS TELLING ME THAT THEY WILL CALL ME BACK AND THEY DON'T. PLEASE MAY I GET SOME SERVICE !!!!
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Jan 2016, 10:38Hello Carmen S Hull,
We apologise for the inconvenience. The matter has been escalated by the contact centre, unfortunately we cannot re-escalate as it will create a duplication resulting in the matter taking longer to be resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
We apologise for the inconvenience. The matter has been escalated by the contact centre, unfortunately we cannot re-escalate as it will create a duplication resulting in the matter taking longer to be resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
DStv (MultiChoice)'s reply21 Jan 2016, 10:38
Official
Hello Carmen S Hull,
We apologise for the inconvenience. The matter has been escalated by the contact centre, unfortunately we cannot re-escalate as it will create a duplication resulting in the matter taking longer to be resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
We apologise for the inconvenience. The matter has been escalated by the contact centre, unfortunately we cannot re-escalate as it will create a duplication resulting in the matter taking longer to be resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso