AF
Amanda F

1 reviews | Active since Oct 2013

20 Aug 2020, 14:06

BAD SERVICE DSTV

I cancelled my Dstv subscription on the 11th August telephonically and was assured i would be disconnected on the 18th at midnight! OF COURSE this has not happened and now they have taken R919.00 from my account today the 20th! Why should I have to spend another costly 30 minutes on the phone when I have a reference number 1858 of the disconnection?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Aug 2020, 15:12
Official
Hi Amanda,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team