Bad Service DSTV

Very bad service from DSTV i paid and purchased a streaming package last night made a card payment of R369 but not all my channels were showing i contact DSTV via there live chat option and i tell you what a mess they could not pick up my account saying i did not pay then the help desk guy was asking me to do things that they suppose to know how to do i left dstv over a year ago and went onto streaming flatforms and now i see why i did that last year its very bad service not good at all they took my money very quickly but cant stream my channels i paid for ill stick to streaming thank you for nothing DSTV lost a client once again