Bad service DSTV

Bad service from DSTV.

I purchased a DSTV decoder with installation and was in communication with Billy from Nikktronics and Kyle, Bongi, Peter and Ashwin from Hi Tec.

Installation was completed about 18 Dec 2020, I however discovered later that a few other cables was unnecessary cut in the roof.

I contacted DSTV on 9th Jan 10:13 am for 13 min and Charel or Sharel refused to give me her surname and when I requested to speak to her super, she put me on hold for 7 min.

Called DSTV again 9 Jan, spoke to Lucas Mofadi at 10:26 am for 10 min, he said super will call me in 1 hr. ***-I328 for Sharel. ***-I329 for installers.

Called DSTV again 9 Jan, spoke to Thelma Mabangu at 10:46 am for 10 min, she said super will call me in 2 hours. ***-I220 for installers.

Called DSTV again on 9 Jan, spoke to Zinhle at 15:44 for 24 min, she said all supervisors go home at 15:00.

Can the supers manager contact me.