AR
Andy R

1 reviews | Active since Feb 2020

16 Jun 2020, 18:55

Bad service dstv

I rented a movie on Friday.. Then the following day the movie was no longer available.. I called and was told I will get an sms as they are aware of the issue.. The agent said I can rent another movie.. Which I did but then the 2nd movie I rented.. Did the same.. Watch once n no longer available on box office.. Please refund me

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jun 2020, 19:02
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
AR
Andy R's update21 Jun 2020, 12:36
Reviewer Update
I reported my cases earlier and was well within the 48hours.. I spoke to two agents and my further complaint is that I have to waste more money on airtime trying to reach yall for a 25 rand movie... Dstv is disgusting... The agents I spoke to admitted the issue yet your social media team is tuning me a different story.. Yall a ***** for real