bad service DSTV

Good day I never dealt with such *********** people that works for DSTV I spoke to a lady by the name of Brenda TRYING TO EXPLAIN about the poor service I get from DSTV regarding there CATCH UP BELIEVE ME SHE DID NOT EVEN KNOW WHAT SERIES ARE PLAYING SHE THEN PUT ME HOLD FOR OVER 15MINS –I PUT THE PHONE DOWN SHE DID NOT EVEN PHONE BACK TO Apologize I THINK IT S TIME TO MOVE TO NETFLEX DSTV MADE EVEN MONEY THAT IS WHY THEY CAN TREAT THERE CUSTOMERS SO BADLY I WONDER IF I AM GOING TO A RESPOND FROM THIS