Bad service Dstv

I have never had. Such a bad experience with Multi choice, ***********,I paid my dish on the 30/06 and when I woke up 01/07 service s. Were disconnected and was advised I was owing, I forwarded prrof of payment the lady Pologised and promised payment will be allocated, and was re connected, a week later got disconnected again I called Dstv git the same error it will fixed and payment allocated correctly, 3rd time woke up and were disconnected again and it gets disconnected on Fridays, no supervisor available to escalate as they work remotely, what kind of a company not to have any supervisor on duty as theey 24 hours, last call I made 17/07 spoke to Issac a very rude agent who was not willing to assist and not even knowing what he was doing, very rude and unprofessional,