AR
Anand R

1 reviews | Active since Dec 2016

16 Dec 2016, 16:00

Bad Service, Disconnection

<p>I have made payment on my account on the 10 Oct 2016, every 5 days since the 22 Oct 2016 my service is been disconnected. Even after sending Dstv proof of payment on email, fax and calling them to reconnect until now they have not sorted out the issue and my service is continuously been disconnected. Furthermore every time my service is been reconnected I have been charged R50 for reconnection. It is not fault that Dstv is not allocating my payment even after sending them proof of payment but I am charged R50 for everytime they need to reconnect. This is really frustrating to call them all the time and still the matter is not sorted </p>

0
Replies (2)
AR
Anand R's update16 Dec 2016, 16:03
Reviewer Update

Customer number

********** 7

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Dec 2016, 16:06
Official

Dear Anand Ramiah

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team