Bad service delivery / disconnecting

1st, I don't know if complains here, are attended to by dstv, but after this, I'm copy past it to hello Peter and the ombudsman Last year I went on easy view dstv, due to bad service delivery and repeating of movies over and over. I paid R29 only, this was fine, this month they opened Access Channel and I got interested into certain channels, R105, still fine. So Monday 22 July 2019 I phoned call Centre, really my blood pressure was high after the call Centre male assisted me, numerous times I asked over and over what amount they will be deduct for last 9days of month, it was difficult, no wonder dstv is going down. I asked him when debit order will go through, he said 24 hours, until today, Friday 26 July 2019 no debit order and I wake up with a sms for disconnecting due to no payment, again I phone from my cell, informed that I had to pay, I informed the lady that I want tel conversation to be drawn, maybe it don't exist, but they say recording, now I have to wait until they escalate the complain, again, I got into certain channels now, but I think I'll give difference from R29 and R105 to airtime for Netflix, I didn't have problems

No wonder dstv is dying, just invite me to the funeral, so I can clap hands and dance, they disurve it