PC
Peter C

1 reviews | Active since Jul 2020

18 Aug 2020, 10:25

Bad service delivery

After struggling for 4 months to change my dstv payment from 1049.00 to 949.00 after they phoned me and approved me for the fixed payment subscription for 24 months,they only contacted me after I placed a review on hellopeter. The person that contacted me was not friendly at all. After my contract expires I am really considering cancelling my dstv subscription.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2020, 11:00
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
PC
Peter C's update18 Aug 2020, 17:47
Reviewer Update
Thank you so much.