1 reviews | Active since Jul 2020
Bad service delivery :
On the 27-02-2020 I was approved by Dstv for a price lock product eventually after two(2) months of failure by dstv and the courier companys to deliver the new explorer it was delivered on the 06-04-2020 and the installer came out on the 08-04-2020 to do the installation. From the 08-04-2020 untill now I have spoken to approximately 30 different consultants and lodged 3 online complaints and have received absolutely no feedback from dstv. I am still paying the normal premium of R1042.00 instead of R959.00. The last consultant I spoke to was a Puleng,on 2020-06-29 at 11.16 and she gave me a reference of ***-I201. When I asked if all those previous calls had been logged she informed me that they had been not. I am very disappointed with the service delivery of dstv they have no consumer service feedback at all to the client.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
