Bad service delivery

<p>I app**** for the Explorer2 R959 deal on the 19th July 2017. I was approved and was told that my decoder will be delivered within 2 to 4 working days. It is now already 10days since I called and still i haven't received my decoder. </p> <p> </p> <p>I've phoned the dstv call centre on wednesday 26 July, thursday 27 July and again on 29 July to follow up on my delivery and was informed that they cannot pick up my delivery on system. Everytime I phoned they told me that they will escalate my query and that someone will return my call within 24 hours. </p> <p> </p> <p>It is now already 72hours after my first escalation call and still nobody contacted me. </p> <p> </p> <p>This is very bad service delivery from DSTV!!!!! I AM A VERY UNHAPPY CUSTOMER.</p>