DM
DONALD M
1 reviews | Active since Feb 2020
18 Jun 2020, 11:46
Bad service
Bad servicse I bought a Pvr and it's not working they keep giving me incorrect information. I called them today and I hold for more than 30 minutes the lady who was assisting me wa rude you can't keep a person on the line for more than 30 minutes not saying anything
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
18 Jun 2020, 12:38Hi Donald,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jun 2020, 12:38
Official
Hi Donald,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DM
DONALD M's updateReviewer Update
18 Jun 2020, 16:15Good day
Product was sold to me and I was not told that I have to pay R100 for catch-up services can you listen to recoding this is a day light *******. Currently I am holding for over 30minutes again
Product was sold to me and I was not told that I have to pay R100 for catch-up services can you listen to recoding this is a day light *******. Currently I am holding for over 30minutes again
DM
DONALD M's update18 Jun 2020, 16:15
Reviewer Update
Good day
Product was sold to me and I was not told that I have to pay R100 for catch-up services can you listen to recoding this is a day light *******. Currently I am holding for over 30minutes again
Product was sold to me and I was not told that I have to pay R100 for catch-up services can you listen to recoding this is a day light *******. Currently I am holding for over 30minutes again
DM
DONALD M's updateReviewer Update
18 Jun 2020, 19:01Good day
Thank you for your response I will be waiting for feedback.
Regards
Donald
Thank you for your response I will be waiting for feedback.
Regards
Donald
DM
DONALD M's update18 Jun 2020, 19:01
Reviewer Update
Good day
Thank you for your response I will be waiting for feedback.
Regards
Donald
Thank you for your response I will be waiting for feedback.
Regards
Donald
DM
DONALD M's updateReviewer Update
21 Jun 2020, 05:02Good day
Kindly note that I was also overcharged when I ask they told me about pro-rata which where never discussed with me I pid the amount overdue becouse I am avoiding to be cutted off I am expecting compensation from dstv, in addition call center those guys they need a refresher training I was not happy on Friday the 19th June I was kept on the line for over an hour. Still awaiting for feedback.
Kindly note that I was also overcharged when I ask they told me about pro-rata which where never discussed with me I pid the amount overdue becouse I am avoiding to be cutted off I am expecting compensation from dstv, in addition call center those guys they need a refresher training I was not happy on Friday the 19th June I was kept on the line for over an hour. Still awaiting for feedback.
DM
DONALD M's update21 Jun 2020, 05:02
Reviewer Update
Good day
Kindly note that I was also overcharged when I ask they told me about pro-rata which where never discussed with me I pid the amount overdue becouse I am avoiding to be cutted off I am expecting compensation from dstv, in addition call center those guys they need a refresher training I was not happy on Friday the 19th June I was kept on the line for over an hour. Still awaiting for feedback.
Kindly note that I was also overcharged when I ask they told me about pro-rata which where never discussed with me I pid the amount overdue becouse I am avoiding to be cutted off I am expecting compensation from dstv, in addition call center those guys they need a refresher training I was not happy on Friday the 19th June I was kept on the line for over an hour. Still awaiting for feedback.