BM
Boitumelo M

1 reviews | Active since Apr 2016

21 Oct 2024, 14:34

Bad service

Account paid up , debit order went off ,im getting attitude from the consultant when inquiring about the matter after I was advised id get a paid up letter and my account will be closed off,do better by your customers.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Oct 2024, 14:35
Official
Hi  Boitumelo, 

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
BM
Boitumelo M's update14 Nov 2024, 06:13
Reviewer Update
I'm still waiting for my refund and a confirmation that my account has been closed and debit order has been canceled, why is this taking so long?