SM
Sylvannah M
1 reviews | Active since Oct 2024
24 Oct 2024, 14:44
Bad service
Dstv customer care agents are the worst. I've called repeatedly in the past few days regarding reconnection. They told pay 512 and I paid and they another amount and I paid but still my service isn't reconnected. I've called repeatedly and it's not that they can't they don't want to do it. Keep putting me hold claiming they talking to the supervisor. Leaving no notes for the next agent to do a follow up on NY situation. We pay exorbitant prices for dstv and then still to receive bad service is appalling. Please can they resolve my matter and do better at training their call centre
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Sylvannah M's updateReviewer Update
24 Oct 2024, 17:28I've been waiting to get feedback I've called back numerous times trying to ge assistance. I've used so much airtime to no avail. I'm extremely frustrated and and absolutely disgusted at how little multichoice cares about its clients. Loyal clients
SM
Sylvannah M's update24 Oct 2024, 17:28
Reviewer Update
I've been waiting to get feedback I've called back numerous times trying to ge assistance. I've used so much airtime to no avail. I'm extremely frustrated and and absolutely disgusted at how little multichoice cares about its clients. Loyal clients
DStv (MultiChoice)'s replyOfficial
24 Oct 2024, 20:08Hi,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Oct 2024, 20:08
Official
Hi,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team