kM
kelly M

1 reviews | Active since Apr 2017

14 Apr 2017, 15:03

bad service cues from agents to team leaders

<p>So as big as this company is its a pity that they don't train their employees. I was advised by an agent to go reverse the debit order and when I did so they telling me that I owe them, how ridiculous is that? My services are suspended and reconnected the following day they suspend them again. This is bull****. I'm suffering because of the agents and their useless team leaders. Monday there will be he'll coming in Randburg offices, I guess I have to just go straight there. Multi Choice you are lucky you don't have real competitors I would have been with them by now. </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Apr 2017, 16:13
Official

Dear Kelly Matjila

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team