BAD SERVICE

I upgraded my Dstv on the 17 August and payment was made on the same day from Fnb. My due date is the 20. on the 27 Dstv decided to disconnected my Dstv saying I must pay 484 with re connection fee. Dstv ('adsolom.mabotja) claim that they did not receive money in time from my bank saying they only receive money on the 27 which is not true according to my bank the day payment made proof was forwarded to them. Dstv is costing us a lot as I have to spend my airtime unnecessary for a paid account. It seems like they dont know what they are doing as employees of same company telling you different stories. one say they have problem with the system the other will say they don't have problem with their system. when I did not pay dstv they disconnect but now paid account are disconnected. Dstv is causing lot of stress and frustration to their client unnecessary. account ***