Bad Service

Bad service with Multi choice..Very disappointed with the service at Multi choice between the 12 and the 13th October a sales agent introduce me to a new decoder explore Ultra said this will not interrupt my current service with multi choice .I accepted the offer of a new premium of 24 month's to pay but after the installation date the service was disconnected nearly after 2 days I had to call for reconnection and the agent will give a different amount to pay every time you call whereas my payment date is the 30th of every month And secondly the agent put you on hold for almost 10 to 12minutes on the phone. I need them to come and collect the decoder .I don't need Dstv any more will prefer a Radio.