MM
Masilo M
1 reviews | Active since Sept 2022
26 Sept 2022, 18:48
Bad service
I don't even need to give a rating. I ordered a router from DSTV. The courier couldn't get hold me. After a week I was told that it was delivered to me. According to DSTV, I need to submit a copy of my ID and proof of residence. No one could provide the proof of documents for me. I have since being charged for something I never received. After numerous attempts, no one has bothered to get back to me.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Sept 2022, 18:51Hi Masilo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Sept 2022, 18:51
Official
Hi Masilo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MM
Masilo M's updateReviewer Update
28 Sept 2022, 09:54Good day. This could be due to load shedding. I did provide an alternative number and I did confirm with my wife and she hasn't been contacted. ***. I am still waiting please
MM
Masilo M's update28 Sept 2022, 09:54
Reviewer Update
Good day. This could be due to load shedding. I did provide an alternative number and I did confirm with my wife and she hasn't been contacted. ***. I am still waiting please
MM
Masilo M's updateReviewer Update
28 Sept 2022, 10:42My other question is why am I being debited if I haven't received the router?
MM
Masilo M's update28 Sept 2022, 10:42
Reviewer Update
My other question is why am I being debited if I haven't received the router?