Bad service by DSTV

I was phoned asking if I want the new DSTV Explora ultra decoder which comes with free installation,a dish etc.I took them up on the offer ( but my debit order would be increased slightly for 2 years) After installing it it went ‘normally” for the first few days then all of a sudden I couldn’t pick up DSTV.I then phoned them to which they said I owed R200 odd rand.I said that was impossible as there is a debit order from their side which goes off my a/c every month.On further investigation I was told that my debit order had gone off on the 1st January but due to the new decoder the R200 odd had not been paid.I told them we were told the pro rata amount would go off on 1 February with the normal debit order. They then cut us off WITHOUT notification a few days after the installation ,therefore not adhering to what they told us re pro rata etc. Finally I was told if I pay them the amount on Monday ie they don’t work over week ends then It would be reactivated.As I pay by debit order I had no idea how to even pay them. I eventually learnt one can pay via Snapscan which I did. I just wish to warn anyone who might be offered this same ‘deal’ that they will automatically be cut off after installation due to so called ‘non payment’.Be warned.