VM
Vusi M

1 reviews | Active since Jan 2014

01 Apr 2020, 08:28

Bad Service

Ref number ***4 my account is blocked again last week it was blocked even today, I complained in hello Peter and on you website it opened again and on the 27th of March dstv never debited my account to my surprise I then sent an email to dstv advising the to debit my account email was sent on Monday and Saturday, today I went to pick and pay paid R569. Which I should,nt drive around paying dstv during this terrible pandemic we facing Covid19- they've been debiting my account as usual but on the 27 you didn't debit.

Kindly activate my services urgently please.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2020, 08:47
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
VM
Vusi M's update01 Apr 2020, 08:51
Reviewer Update
Thank you for the feedback kindly kindly activate my account urgently my kids are sad not watching cartoons. Kindly activate my services
VM
Vusi M's update01 Apr 2020, 09:23
Reviewer Update
The reason why it show's that amount in January I called to downgrade the agent never actioned the downgrade hence its affecting me after I downgraded I paid R800 for prorate at ShopRite kindly activate my services pls