Bad Service, Bad call centre manager service Nandipha Mafalala

Paid my account Friday, it was not activated. Saturday I call the call centre, asked to send proof of payment, pdf. I told them I don't have one coz I paid via bank app(normally it would activate automatically when I do this) so they ask for the screenshot and I sent it. Was told it would be active in 10 mins or so. After an hour I call again and I was told by another agent that it won't be done unless I send the pdf. After almost an hour on the phone going back n forth she tells me manager can sort this out, I ask to speak to manager. Basically told me same thing and gave me silent treatment. She just kept replying with one irritating sentence and then kept quiet.

Long story short. I'm done with DSTV and their ****py channels and I'm getting netflix or something. I pay too much for this nonsense