Bad Service

I have had the worse experience with Dstv.We have been struggling since Friday to have our Dstv sorted but to no avail.My family is frustrated as no one is able to watch tv due to an error reflecting and NO ONE at their call centres can help.+/-11 calls made to the call centre which lasted aboit 30mins each..Like really now..Their customer care sucks as no one bothered to phone back altho they promised to..We actually feel like cancelling our subscription as we are not taken seriously by anyone working there ..yet they are quick for payments but not able to provide proper customer care.