Bad service

My debits are going off on the 25th through ABSA bank, but it happened that on the 25th April '25, there was no money in my account and R150 was supposed to be deducted. Then on the 26th I deposited R150 through Tymebank, and later on the 27th, I deposited another R50 through Nedbank to the same account number, same reference. My channels were already stopped on the 26, and since then after paying I kept calling them via WhatsApp, but they kept saying I didn't pay, some said I must send my POP, which I did, but they wouldn't resolve it. Today it's the 29th, but they are still asking that I must send them the proof of payment, and that my issue will be resolved in another 24-48 hours, and it's already 72 hours today, so I should wait for another 2 days., when I have paid. How many more days do I have to wait. I am sick and tired of this waiting. The worst part, they keep on telling me my debit was reversed, I know that, that's why I kept sending them the new proof of payment from another bank, but they telling me about ABSA instead of checking the proof I am sending and verifying it. My card number ***1