MI
Mohamed I
1 reviews | Active since Jan 2012
21 Sept 2019, 16:05
Bad service
Pathetic customer care. Asked to wait for a Q and I was number Severty Two. Phoned twice and each time they have no clue how to guide or help with the loop rebooting issue that I am experiencing since this morning. Self-service via WhatsApp was ****** terrible, one time my card number showed no current account then my surname was not matching then shows active device with no errors
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Mohamed I's updateReviewer Update
24 Sept 2019, 12:53Ignoring your customers is not good for business DStv. I had a non solved problem with your decoder and error and no one even bother to contact. You only call your customers when it comes to costly upgrades and decoder insurance. Pathetic service indeed. Feel free to continue such disrespect as long as you are the TV monopolistic. No thanks.
MI
Mohamed I's update24 Sept 2019, 12:53
Reviewer Update
Ignoring your customers is not good for business DStv. I had a non solved problem with your decoder and error and no one even bother to contact. You only call your customers when it comes to costly upgrades and decoder insurance. Pathetic service indeed. Feel free to continue such disrespect as long as you are the TV monopolistic. No thanks.