BAD SERVICE, ATTITUDE, CHANNELS NOT WORKING

On the 10/8/15 Call Centre consulted dropped a phone because her bad attitude, HD channels and Catch up not working for more 2 weeks now and none can tell what is happening, I have spend more than R250 airtime trying to resolve this issue and none seems to care and you never even get response/ phone call from Multichoice. I have been a client for more than 7 years but i don't even have one day good service with these people. where do we go, who will help us and when will one get help? you get billed for things you don't have and as soon as you are short R50 they disconnect, what about the money we paid but we can't watch the things we paid for?<br> <br> on the 10th August I spoke with a lady who dropped the phone on my face, I then spoke with 1 guy my airtime got finish i then spoke with RENE DO SANTOS REF ***8 but my problem is still there.