Bad service at Multichoice

Am so frustrated about the bad service that i am receiving at multichoice, i wanted to do a change of ownership on a decoder and also be put on the compact package, as usual i was put through from pillar to post up until i went to the store and guess what, the system was slow/not working...they promised to process my request of ownership the following day, no one from multichoice contacted me to let me know if my request was processed, to my surprise i received an sms that i must pay R598. 50! I was so suprised and again i contact multichoice as i didn't know why i needed to pay such amount cos compact packaga is R399 , as expected from multichoice i then had to be put through from one agent to another, using my airtime of course, No clarity till today, while am still arguing about the..... I get another sms that my account is suspended! Suspended for what cos this account is not in use! Does multichoice do their contract by sms?.. The service at their call centre is appalling, now am sitting with a credit of R650 Which i dont know what it is all about... Maybe its time we forget about multichoice with their ridiculous move to Netflix

I will never recommend multichoice to anyone.