AN
Augustin N

1 reviews | Active since May 2016

17 Mar 2017, 15:11

bad service as ALWAYS Multichoice

<p>App**** for price lock to upgrade to the explora, consultant called me, he could not hear me, said he will call in 5 mins, its been 2 days, im still waiting, im a premium subscriber for several years, clearly u dont need me as a valued client. Even when i have to call u guys its a nightmare!!!!! Consultants r dumb, ivr system is just too much and u either get cut off or land in the wrong department, someone is doing a very poor job. Do i need u or do u need me? 100s of adds a day but u cannot deliver.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Mar 2017, 15:26
Official

Dear Augustin Nagiah

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Mar 2017, 16:25
Official

Dear Augustin Nagiah

Apologies for the delay.

We have sent a follow up request to the PriceLock Sales team. They will call you back shortly for further assistance.

Regards

Elna