bad service and robbing customers

I have an android tablet and use my full dstv description to watch live events when I'm at work and as my work hours is unconventional I need to stream my sport as I am a big sports fan. For a very long time I have been having connection issues where the app freezes. I contacted dstv and was just told to keep on trying as app will be fixed soon. Over the past month and a half I contacted dstv 5 times and never never help with the issue persisting.<br> <br> I even told the agent if this is dstv way of forcing u not to use your tablet but spend more money on them by buying the walker. Agent advice that is not the case. Still app has not been fixed. Now there is a message on the app which still doesn't work that only full premium customers with PVR will receive access to live streaming. So now being a full premium subscriber is not good enough officially where before it was just hinted at and not given service.<br> <br> My only hope is that there is another service provider or internet option where I can watch my sport and dstv will not have the monopoly any more. So this is my issue which as all \little"issue will just be ignored by the giant dstv. <br> <br> Regards"