1 reviews | Active since Jun 2015
Bad service and quality of service
<p>I did not pay my subscription in January 2017. My service was terminated in middle Jan 17. No responce from DSTV up to about two months ago. DSTV asked me to to rejoin without any fees or a free explora. I told them I am not interested because of numerous repeats. I was phoned several times with one or another offer. I told them I subscribed to Netflix. After I noticed this to DSTV I was handed over to collection agency. On Friday I was phoned again by Razaan from Vassmart. I explained the problem to her. I told her I will pay R50 a month as DSTV run their service to midle January without diconnecting. She propose to me to pay R105 a month to witch I agree. I also asked for a proposal. Today I received a e mail from DSTV if I dont pay they will supend my service end of June. I dont even use DSTV.. The email provided dont even work for accounts. I need this to be resolved. I even tried to pull a invoice and my last active invoice is April 2017. DSTV get a grip oryou will be going the same way as SP**.</p>
Dear Nico
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Nico
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Got a private message. I kept my side of the bargain but no proof from DSTV. Again lack of service delivery.
Got a private message. I kept my side of the bargain but no proof from DSTV. Again lack of service delivery.
