BAD SERVICE AND NO FEEDBACK

<p>I've been with DSTV for over 10 years. 2 weeks ago i got a new decoder as mine was getting old. so they told me i need to fill out the change of ownership form and send it back to them. WHICH I DID!!!!!!! and guess what a week later it still isn't working. when i phone they say give it 24 hours and it will be working. 24 HOURS LATER STILL NOT WORKING so i phone again and they say the same ****. when is it going to work???????? and how many phone calls do I have to make to get it to wor****!!!!!!!!!!!!!!!!!!! but let month end come and they very quick to take the money out of my account!!!!!!!! this is maddness how can you work like this. when is it going to work................</p>