AG
Anthony G

1 reviews | Active since Jan 2021

19 Jan 2021, 14:16

BAD SERVICE AND NO CUSTOMER SERVICE

Please note that my partner at home has just received an explora decoder written R999 24 months She called enquiring about what it meant and was told that I took a premium with no installation.She asked for this to be corrected but the consultant said call the sender. I have been in many calls with dstv and I have told them that I needed a contract explora on a compact plus package at a cost of R699 an month which is what we can afford. I see my request has failed and I have no desire to be on that package therefore

PLEASE COME AND COLLECT THAT DECODER YOU LEFT AT MY PLACE AND WHEN YOU ARE READY TO OFFER WHAT I REQUESTED WE CAN TALK IF THERE'S STILL AN INTEREST.

We are a very peaceful family and have no desire to allow anything that will mess our happiness.My partner escalated on Twitter with no response but I hope you still have our address for collection

My partner will be at a gate for collection call

THANK U

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jan 2021, 16:42
Official
Hi Anthony,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team