AM
Azanda M

1 reviews | Active since Oct 2023

11 Oct 2023, 12:29

Bad service and ****mers

Dstv is genuinely a **** , early this year I had opted for their explora price lock promotion of R599p/m and little did i know that they have hidden cost.So this morning I made a payment of R610 as per instuction from thier whatsApp self service after a couple of month of not paying , my dstv is still not on nor is it playing. I stop paying because the last month I made payments we barely watched dstv due to signal problems, this is also because I recently found out that the guy that installed our explora had to change the satellite dish but that ****mer did not and on that note he had to deliver 2 decoders but he came with 1.

And a consultant by Mr M Andhu mislead me and told me that his busy trying to reconnect it when I called, and wasted almost 1hour of my time trying to make stupid conversations

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Oct 2023, 12:33
Official
Hi Azanda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AM
Azanda M's update11 Oct 2023, 12:56
Reviewer Update
While you at it the name of the guy that *****ulent installation is Mr L Mthimkhulu. Contact details ***
AM
Azanda M's update11 Oct 2023, 13:43
Reviewer Update
Please advice Joyce Mfikoe on how to treat clients as well. I received terrible service from her as well